Customer Service Representative (Outbound Calls)
Your next great customer service opportunity is just one conversation away.
Bruni & Campisi has an exciting opening for an Outbound Customer Service Representative. We're seeking someone who is passionate about helping people and wants to make a positive impact every day. At Bruni & Campisi, you’ll be part of a company known for its innovation, excellence, and strong commitment to both employees and customers. If you’re eager to make a difference and join a growing, supportive team, this is the opportunity for you!_________________________________________________________________________________________
Job Responsibilities (Outbound Calls Only)
Drive results by conducting outbound calls and leading targeted outreach that connects customers with the services they need.
Bring the energy every day as you make a high volume of outbound calls with confidence, professionalism, and a positive attitude.
Take charge of scheduling by proactively booking and confirming maintenance appointments, ensuring customers stay on track with their service needs.
Boost revenue by recommending and promoting products and services that genuinely benefit our customers.
Create standout customer experiences by answering questions, resolving concerns, and delivering friendly, solution‑focused support.
Keep momentum strong by consistently hitting goals, while staying organized and efficient.
Document every interaction with accuracy—clear notes, updated schedules, and detailed records that keep the team running smoothly.
Qualifications:
- Experience: 3-5 years of customer service experience, ideally in a call center environment.
- Call Center & Office Experience: Preferred 3+ years of experience working in a customer focused environment or call center setting.
- Attention to Detail: Strong attention to detail and accuracy when entering customer information and scheduling appointments.
- Communication Skills: Excellent phone etiquette with the ability to effectively communicate with customers and team members.
- Team Player: A conscientious, team-oriented individual with a positive attitude and strong work ethic.
- Character: Honesty, integrity, and a commitment to delivering high-quality service.
- Availability: Flexible schedule with reliable transportation.
- Tech Skills: Computer/software knowledge is a plus.
Benefits:
- Medical, Prescription, Dental, and Vision Insurance: Comprehensive coverage with minimal out-of-pocket expenses.
- Disability & Term Life Insurance: Financial security for you and your loved ones.
- Matching 401(K) Benefits: Build your future with our competitive retirement savings plan.
- Ongoing Training & Development: Opportunities for continuous growth and skill enhancement.
- Paid Holidays: Enjoy paid time off for holidays.
- Paid Time Off (PTO): Generous paid time off for a healthy work-life balance.
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Join our team at Bruni & Campisi and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!
Bruni & Campisi may conduct a pre-employment background check and drug test, subject to applicable laws.
Bruni & Campisi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.