HVAC Service Manager – Bruni & Campisi (Elmsford, NY)

Bruni & Campisi, a trusted leader in residential and commercial HVAC, plumbing, and electrical services, is seeking a dynamic and experienced HVAC Service Manager to lead our HVAC department. As part of the Apex Service Partners network, we’re committed to operational excellence, technician development, and delivering top-tier service to our clients across Westchester, Putnam, Rockland, and Fairfield Counties.

This is a high-impact leadership role for someone who combines deep technical expertise with strategic vision, team mentorship, and a passion for driving performance. If you're ready to take full ownership of a thriving HVAC division, we want to hear from you.

Key Responsibilities

• Department Leadership – Lead and manage all aspects of the HVAC division, including service, n sales, and maintenance teams
• Team Development – Recruit, train, and mentor technicians and apprentices; foster a culture of accountability, growth, and excellence
• Operational Oversight – Manage daily workflow, technician dispatching, job scheduling, and resource allocation to ensure efficiency and profitability
• Technical Support – Provide expert guidance on complex installations, diagnostics, and troubleshooting; serve as the go-to technical authority
• Customer Experience – Ensure exceptional service delivery; resolve escalated customer concerns and maintain strong client relationships
• Process Optimization – Identify and implement improvements in workflow, service delivery, and departmental KPIs
• Software & Reporting – Oversee accurate use of ServiceTitan for job tracking, performance analytics, and technician productivity
• Safety & Compliance – Ensure all work adheres to local codes, OSHA standards, and company safety policies

 Qualifications

• Experience – 5+ years in the HVAC industry, with at least 3 years in a leadership or trade management role
• Licensing: NATE certification and OSHA 30 preferred
• Technical Mastery – Strong knowledge of residential and light commercial HVAC systems, including installation, service, and repair
• Leadership Skills – Proven ability to lead teams, manage performance, and build a positive work culture
• Customer Focus – Excellent communication and interpersonal skills with a commitment to client satisfaction
• Software Proficiency – Experience with ServiceTitan or similar field service platforms preferred
• Organizational Strength – Skilled in time management, multitasking, and strategic planning
• Driver’s License – Valid license with a clean driving record

Benefits

• Medical, Prescription, Dental, and Vision Insurance – Comprehensive coverage with low employee contribution
• Disability & Term Life Insurance – Financial protection for you and your family
• Matching 401(K) Plan – Invest in your future with employer contributions
• Career Development – Access to leadership training, certifications, and advancement opportunities across national network
• Paid Holidays & PTO – Generous time off to support work-life balance

Bruni & Campisi may conduct a pre-employment background check and drug test, subject to applicable laws. 

As HVAC Service Manager, you’ll be at the helm of a high-performing department in a company that values quality, integrity, and innovation. Join Bruni & Campisi, part of the Apex Service Partners network, and help shape the future of HVAC service in Metro NY.

Bruni & Campisi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.